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Frequently Asked Questions


What are the prices?

For full house cleanings, we typically have a flat rate price and you can see the estimated prices on our pricing page.

We also offer hourly pricing if you only need some rooms or areas cleaned.

How and when do I pay for my cleaning services?

We accept all major credit cards.

A valid credit card is required to be on file at the time of booking. A hold will be placed on this card as your cleaning day approaches. The credit card will be charged after the cleaning is completed.

Do the cleaners bring the cleaning supplies?

Yes, your cleaners can bring all supplies that are needed. If you want your cleaners to use your products then please make a note of that in your booking.

How many cleaners will come?

It depends on the size of the cleaning. We can send crews of between 1 – 6 cleaners to your cleaning.

If you book an hourly service then you have the choice of selecting the number of cleaners. Remember, the minimum 3 hours always applies, and the price is always per hour per each cleaner.

Do the cleaners do laundry or the dishes?

Yes, we can send cleaners who can do both laundry, dishes, and even more.

Can the cleaners use eco friendly green cleaning supplies?

Absolutely, we can send cleaners who can use eco friendly green cleaning supplies if you select that extra. Or if you prefer, they can use yours as well. Just let us know in the notes when you are booking.

Will I have the same cleaner each visit?

Yes. We will send the same cleaner for each visit. We know how important it is to have someone you know and trust cleaning your home.

Do I need to be home the day of cleaning?

Some clients prefer scheduling cleaning appointments while they are at work or away for the day, while others like to be at home during the process. This is up to you.

If you won’t be there, your cleaners just need a way to get in and they promise they will treat your home like their own. They can lock up and/or leave the key wherever you like.

Still need help? Send us a note!

For any other questions, please write us at info@detoxcleaningservice.com or call us on 1 (214) 664-9513